What video conferencing software do you use?
Most of our event hosts use Zoom as their primary video conferencing platform. However, many are happy to accommodate alternatives such as Microsoft Teams, Google Meet, or Webex. If you have a preferred platform, please let us know before reserving your event so we can do our best to meet your needs.
How can I tell which video conferencing platform an event uses?
While browsing our website catalog, scroll down to the "How to Join" section on any event page. There, you'll find which platform is used by default and whether the host has pre-approved alternate platforms that can be arranged with advance notice. It will look like the below:
Can I provide the meeting link?
In many cases, yes! Many of our hosts are happy to use your provided meeting link, but we do need their approval first to confirm it's feasible for their setup and to ensure your group has the best possible experience at their event.
To check if this is an option, scroll to the "How It Works" section on the event page. If the host allows alternative platforms, it will be noted there.
Don’t see that info listed? No problem — just click “Ask a Question” on the event page, and we’ll be happy to check with the host or offer alternative recommendations that suit your needs.
Already booked your event but need to switch platforms?
Please message your request to your host via the portal inbox, and your host will check if a switch is possible.
Note: Most hosts typically require at least 3 business days to process changes in video conferencing software.
If you've not heard back from your host after 1 business day, please Live Chat with us.
How do I join an event?
When it’s time to join, just click the big orange “Launch Event Video Conference” button on your event homepage. You’ll automatically be redirected to the most up-to-date video conferencing link.
