1. Locate the event on your Dashboard > click view details
2. Click on the Participants Tab
3. Review the Tracking Information
Shipment Tracking Information will be shown in the "Shipping Column" along with a status.
- Click actions > download tracking info for an export of all tracking data
- Click on an individual tracking number for detailed shipment updates on an individual shipment
- Click on your inbox to message your host with shipment questions
Note:
- Shipments in "PROCESSING" status are awaiting tracking from your host
- Guests with multiple tracking numbers will show multiple trackings in the shipping column
- Any carriers without publicly accessible tracking won't have shipment statuses available (i.e. Amazon Logistics, Instacart) - in these cases there may be a "PENDING" tag. Example:
Have a question on a specific shipment?
Message your host via the Portal Inbox