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How Can I Collaborate on Orders With My Team?

Use the “Add Collaborator” Feature to Easily Share Access to Your Events

Collaborators are teammates you invite to help manage specific events or orders. Instead of sharing a login, you can add collaborators on an order-by-order basis, giving them access to view and manage the event details.

This is especially helpful when you're planning an experience together. You can add multiple collaborators to a single order, making teamwork seamless and secure.

To add a collaborator:

1. Open your event order in the portal by clicking "View Details"

2. Visit the organizers tab

3. Use the "Add Collaborator" option to send a collaboration invitation via email

Screenshot 2025-06-20 at 6.04.00 PM

Collaborators can:

  • Have their own login
  • View and manage a specific event (e.g., add/remove participants, send invites, edit preferences)

  • Add or remove other collaborators

  • Message the event host

They cannot:

  • Remove or change the main organizer

  • Access your other events or orders