What is Elevent Store Credit?
Elevent Credits, or Elevent Store Credit, is our store credit solution designed to make shopping for events easy. With store credit, you can preload your budget onto your Elevent account for easy invoicing and budget maximization.
The best part? Your store credit never expires until it's redeemed and can be used for any event with any host in our marketplace—giving you total flexibility and more time to choose the perfect event for your team. This is perfect for folks at risk of "expiring" budgets who need a little extra time to find the perfect event.
How can I purchase Elevent Store Credit?
You can purchase Elevent Store Credit off our website here!
You can also add credits directly from the portal by clicking the "Add Balance" button on this page.
How can I redeem Elevent Store Credit?
If you have credits on your account, it is very easy to redeem. Simply sign in to your portal account and navigate to the "store credit" drop-down.
You'll be able to specify a credit amount and see it apply to your invoice instantly!
Can I check my store credit balance from inside my account?
Yes! You can check your overall credit balance on the "Store Credit" tab of your portal account. You can find that here.
You will also be shown your balance when redeeming credits on an invoice.
Are purchases of Store Credit refundable?
If a reservation is made with store credit, any applicable refunds would be returned to Elevent Store Credits.
You can check if you qualify for a refund to credit by reviewing the payment terms on your invoice. Feel free to live chat with us here if you'd like help!
Can I purchase store credit for another team member or use store credit as a "gift card"?
Yes! You can purchase store credit for another team member or for the intended use of a "gift card" straight off our site.
First, visit this page: https://www.bookelevent.com/store-credit and click "Buy Now"
Then specify the Elevent Account you'd like to add Store Credit on:
We will add Store Credits to that account!